Unmatched support every step of the way
Our industry-leading helpdesk service and support team operates on a customer-centric approach putting customers first and at the core of everything we do.
Industry-leading helpdesk service
We provide an industry-leading helpdesk service, ensuring fast and efficient resolutions to our customers' challenges while optimising communication and transparency.
UK based team of experts
Our team of UK-based experts helps support clients in many different ways, from onboarding new users, individual user support, systems integration, and configuration to deploying global multi-site cloud solutions for large organisations.
PRINCE2 project management
Direct Dictation has a PRINCE2 qualified project management team to lead all customer installations and is fully accredited by the manufacturers and partners we support.
Your Success is our Priority
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At DirectDictation, your success is our success. That’s why our support team is dedicated to ensuring that every interaction with our software is positive and productive. Trust in us to be there for you, at every step, at any hour, every day of the year. communications to build long-term, trusted relationships. One company, with one goal: enable our clients to unleash their power through the transformative power of technology.